Promotional Rules

The following section explains the rules that govern tombola promotions.

Cloud Nine

  1. “Cloud Nine”, hereafter called “the Promotion”, will run daily from Monday 3rd – Friday 7th & Monday 10th – Friday 14th June. between 20:00:00 UK time until 21:59:59 UK time (the “Promotion Period”).
  2. Players participating in this Promotion will be deemed to have accepted these terms and conditions and agreed to be bound by them when clicking ‘Play’ to participate in this promotion.
  3. These Promotional Terms & Conditions apply to the Promotion, but you must adhere to our General Terms & Conditions.
  4. The Promotion is open for entry to customers aged 18+ registered on tombolaarcade who reside within the United Kingdom and Republic of Ireland. Any new players will be subject to age and identity checks before they will be able to qualify for the Promotion.  
  5. Accounts which are closed or self-excluded are not eligible to enter this promotion. Accounts which become closed or self-excluded between the start and end of this promotion will not be eligible to receive a prize.  
  6. Every day included in the promotion period; you will be able to unlock maximum of four game cards on tombola arcade. Each game card has its own separate qualification requirement, as explained below.
  7. To qualify to play any one game card, you must stake £2 real money in total across any tombola arcade games within the timeframes stated below. Cumulative stakes across multiple games are counted together for this stake requirement. Stakes made with Bonus money do not contribute to the stake requirement.
  8. A separate £2 real money stake requirement applies to each of the 4 game cards available each day included in this Promotion.
  9. Each day included in the Promotion Period has four qualification periods of 30 minutes from 20:00:00 to 20:29:59, 20:30:00 to 20:59:59, 21:00:00 to 21:29:59, and 21:30:00 to 21:59:59.
  10. Once each qualification period starts as per the times above, you have one hour to qualify to play the relevant game card.
  11. Once you have completed a stake requirement and qualified for the game card corresponding to the relevant qualification period, you have until 22:59:59 to play the unlocked game card. For example, if you complete the £2 stake requirement at 21:20:00 on Friday 7th June, you will have until 22:59:59 on Friday 7th June to play that “Cloud Nine” game card before it expires and disappears from the page.
  12. Once you have completed the stake requirement, if you are playing any arcade game on desktop or on mobile browser, you will get a notification message at the top of the game window to let you know you’ve unlocked a “Cloud Nine” game card. Click to expand the notification, then click again to go to the promo page and play your game card.
  13. To play the game card you must select the “Click to play” button on the respective card on the promotion page, then click on each cloud in order to reveal the symbol inside. Once you have hit ‘play’ to reveal the game card, the system will consider it as ‘played’, even if you get disconnected before revealing all symbols. The game result will be recorded on your account and can be provided by the Customer Support team.
  14. Once you have played a game card, you can re-view/replay the gameplay as many times as you choose but the result of your original play will not change.
  15. To win, you must match three (3) of any one amount on the game card.
  16. A total value of £700 can be won in real money prizes and 1,500 free plays in each game card during Promotion Period:

 

Prize value

Number of prizes available

Symbol

£500

1

Sun

£100

2

Rainbow

20 Free Plays

100

Lightning

15 Free Plays

200

Rain

10 Free Plays

400

Moon

5 Free Plays

800

Tornado

 

  1. A total amount of 1,503 prizes can be won in each game card throughout the Promotion Period.
  2. A total of £80,000 can be won in real money prizes and free plays over the Promotion period.
  3. Real money prizes will be credited to your cash balance once you play the game card and Free Plays will be credited automatically to the winners’ accounts. Free Plays are valued at £0.10 each and can be used across any arcade games. Free Plays have a 7-day expiry. Once you have used your free Plays you will begin staking real cash.
  4. Winners will be announced:
    1. In real time, £500 Top Prize winners and £100 winners will be published on the tombola arcade desktop homepage and on the tombola arcade winners’ page (which is accessible from the top of the homepage on desktop or from the ‘my account’ area on mobile and app) and
    2. Real money winners will be published on the ‘Cloud Nine’ promotion winners’ page (which is accessible via button from the promotion pages) the next working day before 12 noon.
  5. In the unlikely event that the Promotion should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.
  6. No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.
  7. Players participating in this Promotion will be deemed to have accepted these terms and conditions and agreed to be bound by them when participating in this Promotion.
  8. If we discover that any player has breached these promotional rules to create more than one account in order to participate in the Promotion multiple times, we will close any such accounts and void any winnings associated to games played in breach of these promotional rules.
  9. This Promotion, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with United Kingdom law. You irrevocably agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion.

Match of the Free Plays

  1. The “Match of the Free Plays” promotion, hereafter called “the Promotion”, will run daily from Monday 17th – Friday 21st June and daily from Monday 24th – Tuesday 25th June 2024, between 20:00:00 and 22:00:00 (the “Promotion Period”). 
  2. These Promotional Terms & Conditions apply to the “Match of the Free Plays” Promotion, but you must adhere to our General Terms & Conditions
  3. The Promotion is open for entry to customers aged 18+ registered on tombolaarcade who reside within the United Kingdom or Republic of Ireland. Any new players will be subject to age and identity checks before they will be able to qualify for the Promotion. 
  4. Accounts which are closed or self-excluded are not eligible to enter this promotion. Accounts which become closed or self-excluded between the start and end of this promotion will not be eligible to receive a prize. 
  5. Each day during the Promotion Period, you will be able to enter one prize draw on tombolaarcade.co.uk during the entry timeframe of two hours, from 8pm until 10pm. 
  6. To enter any prize draw you must complete both entry requirements on that day between 8pm and 10pm: 
    1. Tap the ‘opt in’ button on the promotion page and
    2. Stake a minimum of £2 real money across on the daily eligible games below on tombola arcade. The £2 stake requirement can be made up of multiple stakes. Stakes made with bonus money or Free Plays will not count towards the stake requirement.

Date

Eligible Games

When

Monday 17th June

Gone Fishin’ and Bubble

8pm - 10pm

Tuesday 18th June

Firefly and Galleon

8pm - 10pm

Wednesday 19th June

Phoenix and Fiesta

8pm - 10pm

Thursday 20th June

Banker’s Vault and Pirate’s Curse

8pm - 10pm

Friday 21st June

TBC on Wednesday 19th June

8pm - 10pm

Monday 24th June

TBC on Friday 21st June

8pm - 10pm

Tuesday 25th June

TBC on Tuesday 25th June

8pm - 10pm

  1. Eligible games for the Friday 21st, Monday 24th and Tuesday 25th June will be determined based on the results of the most played games in the previous day’s prize draw. For example, if Gone Fishin’ is played the most (highest number of game rounds between 8pm – 10pm by qualifying players) it will be one of the qualifying games on Friday 21st
  2. You can check whether you have completed both entry requirements for the prize draw on the promotion page during the entry timeframe by:
    1. Tapping on the ‘update’ button on the promotion page information table or
    2. Reloading the promotion page on your device, to refresh the content on the page. You will see tick marks where you have successfully completed an entry requirement. 
  3. The promo draw will take place on each day of the promotional period at 22:00:00, at the end of the Entry Timeframe. 
  4. There will be a total of 7 Promotional draws taking place throughout the Promotion Period. 
  5. The promotion will have one real money available each day of the promotional period: 
    1. The Top Prize for the draw is one (1) prize of £1,000 real money. One (1) Top Prize winner will be chosen at random at 10pm on each day of the promotional period and the Top Prize of £1,000 real money will be credited automatically to this player’s balance at the time of the draw (10pm). The Top Prize winners’ username will be announced on the winners’ page at 10pm and in the tombola arcade chat rooms. 
  6. The promotion will have four levels of Free Play prizes available each day of the promotional period: 
    1. The first Free Play prizes are 20 Free Plays. Seven hundred (700) Free Play winners will be chosen at random for the draw at 10pm and the Free Plays will be credited automatically to the winners Free Play balance at the time of the draw.  
    2. The second Free Play prizes are 15 Free Plays. One thousand five hundred (1,500) Free Play winners will be chosen at random for the draw at 10pm and the Free Plays will be credited automatically to the winners Free Play balance at the time of the draw.  
    3. The third Free Play prizes are 10 Free Plays. Two thousand (2,000) Free Play winners will be chosen at random for the draw at 10pm and the Free Plays will be credited automatically to the winners Free Play balance at the time of the draw.  
    4. The fourth Free Play prizes are 5 Free Plays. Four thousand (4,000) Free Play winners will be chosen at random for the draw at 10pm and the Free Plays will be credited automatically to the winners Free Play balance at the time of the draw.  
  7. There will be a total of £7,000 in real money prizes won throughout the Promotion Period. 
  8. There will be a total of 49,200 Free Play prizes won throughout the Promotion Period. 
  9. All real money Promotion winners will be announced on the promo winners page by 12 noon on the next weekday following the draw entry.
  10. In the unlikely event that the Promotion should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible. 
  11. No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating. 
  12. Players participating in this Promotion will be deemed to have accepted these terms and conditions and agreed to be bound by them when participating in this Promotion. 
  13. If we discover that any player has breached these promotional rules to create more than one account in order to participate in the Promotion multiple times, we will close any such accounts and void any winnings associated to games played in breach of these promotional rules.
  14. This Promotion, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with United Kingdom law. You irrevocably agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion.

Super Spins

  1. “Super Spins” is an exclusive promotional game which will run every day from 00:00:00 UK time on Monday 25th December 2023. 
  2. Superspins is not a version of any existing pay to play game available on www.tombola.co.uk or www.tombolaarcade.co.uk.
  3. These Terms & Conditions apply to “Super Spins” but you must adhere to our General Terms & Conditions.
  4. Superspins is available to customers aged 18+ registered on www.tombola.co.uk and www.tombolaarcade.co.uk who reside within the UK. Super Spins is not available for customers who reside in the Republic of Ireland. Any new players will be subject to age and identity checks before they will be able to play Super Spins.
  5. In order to play Super Spins, players must register their mobile number and be opted in to receive SMS communications. This can be done in ‘my account’ > ‘contact details. Players can opt out of receiving SMS communications anytime, either in ‘my account’ or by texting END to 60030.
  6. After opting into SMS, Real Money players (in the past 90 days) will automatically receive a unique 4-digit code via SMS every Monday at the time they choose when registering; the code will be valid for seven days, until 23:59:59 on Sunday. Players must enter the 4-digit code each time they want to play Super Spins, in the main game lobby. Those who are not Real Money players (in the past 90 days) will not automatically receive the text. Players will need to click ‘Don’t have a code’ on the super spins main game lobby.
  7. Players will have to meet the minimum staking criteria of £5 within 7 rolling days to unlock Super Spins
  8. Newly registered players will receive a 4 week grace period which allows play on Super Spins without reaching the staking criteria.
  9. Every day while Super Spins is running, each player will be able to claim one Super Spins ticket on www.tombolaarcade.co.uk.
  10. Each player can claim a maximum of one Super Spins ticket every day.
  11. A minimum total of £40,100 will be won in prizes every week (from 00:00:00 on Monday until 23:59:59 on Sunday).
  12. There are three games within Super Spins in which a player can win. Main game – once opened, there are 9 panels to reveal in the main game. Matching 3 symbols will win that prize value. Reveal 3 stars to unlock the bonus game. Reveal three free plays symbols to unlock the free plays wheel of fortune. Bonus game - If the bonus game is unlocked, matching 3 prize amounts wins that prize value. Matching 3 free plays symbols will unlock the free plays wheel of fortune. Free plays wheel of fortune - if the free plays wheel of fortune is unlocked, spin the wheel for it to land on a number. The number it lands on will be the amount of free plays won.
  13. Prizes are made up of real money, bonus funds and free plays. 
  14. Prize points are:

    £1,000

    Real money

    £100

    Real money

    £20

    Bonus money

    £10

    Bonus money

    £5

    Bonus money

    £1

    Bonus money

    £0.20

    Bonus money

    free plays

    1, 2, 5 or 10

  15. All prizes will be credited to accounts instantly and have no wagering requirements.
  16. Free Plays are valued at £0.10 each and can be used across any arcade games. Free Plays have a 7-day expiry. Once you have used your free plays you will begin staking real cash.
  17. Each week a minimum of the following will be won:

    £1,000

    Real money

    1

    £100

    Real money

    1

    £20

    Bonus money

    10

    £10

    Bonus money

    50

    £5

    Bonus money

    200

    £1

    Bonus money

    1000

    £0.20

    Bonus money

    40,000

    free plays

    1, 2, 5 or 10

    91,000

  18. To play Super Spins the player must press the “Play” button upon which they are allocated their game ticket.
  19. Super Spins has a replay function. Should the player exit Super Spins, before playing and finishing the game, they can replay the game through the replay function in the lobby. This is a replay of the original game & original game number will be shown.
  20. Winnings made in Super Spins are not eligible for real money playmate rewards.
  21. Your Super Spins ticket is allocated as soon as you hit the “Play” button. If the game is interrupted for any reason (whether you exit the game, or you experience a drop in internet connectivity etc.) any time after you hit the “Play” button, the game will be considered to have played out. Winnings will appear in ‘my account’ > ‘transaction history’ under the ‘Super Spins’ filter.
  22. In the unlikely event that Super Spins should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.
  23. No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.
  24. Players participating in Super Spins will be deemed to have accepted these terms and conditions and agreed to be bound by them when participating in Super Spins.
  25. If we discover that any player has breached these Terms and Conditions to create more than one account, in order to participate in Super Spins multiple times, we will close any such accounts and void any winnings associated to games played in breach of these Terms and Conditions.
  26. Super Spins and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with United Kingdom law. You irrevocably agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with Super Spins.

 

Super Spins Lite

  1. “Super Spins Lite” is an exclusive promotional game which will run every day from 00:00:00 UK time on Monday 25th December 2023. Super Spins and Super Spins Lite will be unavailable from 1st December until 24th December and will return on 25th December. During this time period our Advent promotion will be available.
  2. Super Spins lite is a free version of Super Spins.
  3. These Terms & Conditions apply to “Super Spins Lite” but you must adhere to our General Terms & Conditions.
  4. Super Spins Lite is available to customers aged 18+ registered on www.tombola.co.uk and www.tombolaarcade.co.uk who reside within the UK. Any new players will be subject to age and identity checks before they will be able to play Super Spins Lite.
  5. In order to play Super Spins Lite, players must register their mobile number and be opted in to receive SMS communications. This can be done in ‘my account’ > ‘contact details. Players can opt out of receiving SMS communications anytime, either in ‘my account’ or by texting END to 60030.
  6. Every day while Super Spins Lite is running, each player will be able to claim one Super Spins Lite ticket on www.tombolaarcade.co.uk.
  7. A minimum total of £1938 will be won in prizes every week (from 00:00:00 on Monday until 23:59:59 on Sunday).
  8. The games within Lite are the same as Super Spins
  9. Prizes are made up of bonus funds and free plays. 

    £20

    Bonus money

    £10

    Bonus money

    £5

    Bonus money

    £3

    Bonus money

    £1

    Bonus money

    £0.20

    Bonus money

    free plays

    1, 2, 5 or 10



  10.  All prizes will be credited to accounts instantly and have no wagering requirements
  11. Free Plays are valued at £0.10 each and can be used across any arcade games. Free Plays have a 7-day expiry. Once you have used your free plays you will begin staking real cash
  12. Each week a minimum of the following will be won:

    £20

    Bonus money

    1

    £10

    Bonus money

    5

    £5

    Bonus money

    15

    £3

    Bonus money

    25

    £1

    Bonus money

    50

    £0.20

    Bonus money

    300

    free plays

    1, 2, 5 or 10

    8320

  13. To play Super Spins Lite the player must press the “Play Lite Now” button upon which they are allocated their game ticket.
  14. Super Spins Lite has a replay function. Should the player exit Super Spins Lite, before playing and finishing the game, they can replay the game through the replay function in the lobby. This is a replay of the original game & original game number will be shown.
  15. In the unlikely event that Super Spins Lite should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.
  16. All prizes will be credited to accounts instantly and have no wagering requirements.

 

playmates 01/08/2023

Playmates Prize Promotion - Terms and Conditions from 1st August 2023  

What is Playmates? 

Playmates is a promotion which allows tombola customers to invite their friends to join tombola and receive ongoing bonus prizes when the referred customer plays and wins – They win, you win. 

tombola customers can invite their friends to join tombola with the incentive of a free £5 bonus on joining. When the referred customer signs up and deposits £20 (real money) then the referring customer will receive £20 bonus money. 

Who can take part? 

This offer is open to customers aged 18 and over, whose country of residence is the UK.

To qualify for the promotion, both the referring and the referred must have accounts registered in the same country.

How to take part? 

  • Any method of registration will require the referred customer to correctly enter a free £5 code or the referring customer’s username in order for the referring customer to qualify for any Playmates prizes. This must be done within 7 days of activating the account; after this time a Playmate cannot be added.
  • If a player names a Playmate using the referring customer’s username rather than the free £5 code, the referring customer will receive the £20 bonus money prize and ongoing prizes once the referred customer deposits and spends £20 but the referred customer will NOT receive the free £5 bonus. 

Rules 

  • Only one Playmate can be named as this is the person that referred the referred customer to tombola and if the referred customer wins, the referrer will win a Playmates prize. A person you have already referred to tombola cannot be named as your referrer. 
  • The referred customer must deposit £20 and spend £20 real money before ANY Playmates prizes are awarded to the referrer (this includes the initial £20 bonus offer or ongoing playmates prizes). 
  • New players can name a Playmate within 7 days of registering their account, after this time players are not able to add a Playmate.
  • Referring customers will only be awarded the £20 Playmates bonus money prize and ongoing prizes if the referred customer is a new player, deposited and spent £20 real money and named the referring customer as their Playmate within 7 days of registering.
  • Playmates cannot be changed, even if they have stopped playing on tombola. If a player has registered a Playmate within 7 days and noticed that their Playmate details are incorrect, in certain circumstances (e.g. if this is an obvious typing error e.g. spelling error, extra digit added) players can amend their Playmate by contacting the Customer Services team.
  • Players who abuse the use of chat as a way of encouraging or harassing other players to add them as a Playmate can have their chat facility removed.
  • Prizes are only triggered for referring customers who have?placed a stake?on a tombola game within 6 months prior to the trigger. Players who have not placed a stake within this period forfeit any playmates prizes.
  • We reserve the right to disable a players account at any time, if this does occur Playmates prizes will be suspended until the account is made active again. 

Playmate Prizes 

When the referred customer wins a prize equal to or greater than £20 on bingo or equal to or greater than £100 on arcade, they will also win an additional Playmate bonus money prize that automatically transfers to the referring customer’s account as a thank you for introducing them to tombola. 

Ongoing prizes are earned from each eligible player that named the player as a Playmate. 

Ongoing prizes are applicable for 365 days / 12 months from the start of the Playmates relationship and will expire after this period. The relationship starts from the first time the referred player enters either the referrer's username or free fiver referral code into the available option.

Prizes won in free to play games and Tombola Roulette are not eligible for Playmates ongoing prizes. 

Bingo: 

Every time the referee wins £20 or more on any prize, the referrer wins a £2 Playmates bonus money prize. 

  • If the referee wins a £50+ jackpot the referrer wins a £10 Playmates bonus money prize 
  • If the referee wins a £100+ jackpot the referrer wins a £20 Playmates bonus money prize 
  • If the referee wins a £500+ jackpot the referrer wins a £50 Playmates bonus money prize 
     

Arcade: 

Every time the referee wins £100 or more, the referrer wins a £2 Playmates bonus money prize.  

Where can I find my Playmates Prizes? 

  • When logged in, the Playmates page shows who invited the player to the site if applicable, the usernames of those that redeemed their free £5s and those who have gone on to deposit and spend £20 real money to earn the player prizes. 
  • If a player has been awarded a Playmates prize when a player is in a game the player will see the letters P and M flash next to their balance. Clicking on this will allow the player to see who won to give you them a playmates prize. 
  • A player can be named the Playmate for an unlimited number of people and if any of them win, they will win a Playmates prize. 
  • No Playmates Prizes will be awarded as a result of prizes won on any free game. 
  • No Playmates prizes will be awarded as a result of prizes won on the casino game Tombola Roulette.

Playmates free £5 gift card: 

  • Five free £5 codes are accessible once a tombola player has deposited £20 and spent £20 real money 
  • Non-depositing players will not receive the codes but can refer people using their username to receive the £20 bonus money prize and ongoing prizes. Referees WILL NOT receive a free £5 in this case 
  • Players must use their £5 free code within 7 days of registering an account; a playmate cannot be named after 7 days. 
  • Only five free £5 cards are available to share at one time. If a code is used, then the card will not be available to share as that code has been redeemed. Once the redeemer deposits £20 and spends £20 real money, the referrer will receive a new code to send to others as an incentive.
  • If all free £5 codes are redeemed, players can invite more people asking them to put their username in the box instead of the code. The player will still receive the £20 bonus money prize and ongoing prizes if the referee deposits £20 and spends £20 real money but they will NOT receive the free £5.
  • Codes can only be used once.
  • New players do not have to enter debit card details or make a deposit to claim a £5 FREE, simply enter a relevant code when asked
  • Any player attempting to enter a code incorrectly more than three times in one day will be blocked from re-attempting until the next day.
  • If a player registered using a promotional free £5 leaflet, they will not be eligible to redeem the £5 playmates bonus 

How do new players claim a free £5? 

  • Register at tombola.co.uk/freefiver (no deposit required). 
  • Enter the unique code when asked 
  • £5 FREE bonus will be credited to the players tombola account
  • tombola can choose to cease or change or withdraw this offer at any time. 
     

What else do I need to know? 

By referring customers under this promotion both you and any referred customer agree to data regarding your betting activity being disclosed by tombola to each other as appropriate for the purpose of the promotion only. You must notify any referred customer that data will be shared in this way before they open an account using your code. 

Amends to Playmates terms and conditions  

We reserve the right to revise or amend these promotions at any time. We will notify you of any significant changes using an appropriate method of communication prior to the change coming in effect. The next time you log in to your tombola account after a significant change, you will be asked to agree to the new Terms and Conditions. If you do not agree to be bound by the changes to the Terms and Conditions, then you should exit the sites. 

Bonus money terms and conditions  

Bonus money and Free play prizes will be credited to your tombola account and cannot be withdrawn. Cash balance is always staked before bonus money. If you chose to withdraw before you have staked all your bonus funds, you will forfeit your bonus money. 

You can use bonus money to play our games on both bingo and arcade, except tombola Roulette. If you have not deposited funds into your tombola account, you will be unable to play our free game with bonus money 

If your account is suspended, you will not receive bonus funds. 

Free Plays

Free Plays will be credited to your tombola arcade account and cannot be withdrawn. For any bet placed, funds are deducted from the player’s Free Plays balance. If no Free Plays are available, then the wager is deducted from their cash or bonus balance. Therefore, Free Plays are played before Cash, and Cash is played before Bonus Balance. You can use Free Plays on any arcade game. If your account is suspended you will not receive Free Plays. Free Plays will have a 7 day expiry.

New player first deposit sign up bonus offer

tombola Bonus

  • Players are offered a 100% bonus on top of their first deposit up to a maximum of £50. The minimum first deposit is £10. For example, a player depositing £10 will receive £10 bonus money from tombola. A player depositing the maximum amount of £50 will receive £50 bonus money from tombola.
  • Players can deposit more than £50 but bonus money will only be applied to the first £50.
  • Real money will be staked first until it is all used, then bonus money will be staked.
  • This offer is only available to new players who make a deposit.
  • This offer is awarded on a player's first deposit only.
  • The players MUST accept the bonus while making first deposit.
  • Bonus funds can never be withdrawn.
  • Any unused bonus will be forfeit on closure of an account.
  • This promotion is restricted to one per tombola account.
  • You cannot use Bonus Money to play tombola roulette.
  • The Promoter reserves the right to refuse any offer to any player for any reason, or to withdraw an offer at any time. No correspondence will be entered into.
  • Standard bonus money terms and conditions apply.

£5 FREE welcome bonus

£5 FREE terms and conditions

This sign up offer is available to new players. One £5 FREE per person
New players do not have to enter debit/credit card details or make a deposit to claim a £5 FREE
All codes are unique and any player entering a code incorrectly more than three times in a day will be blocked from re-attempting for a further 24 hours
The £5 FREE is bonus money and cannot be withdrawn or used to play tombola Roulette. Standard bonus money terms and conditions apply (note, if you withdraw all your funds, then you'll lose your bonus money). Winnings can be withdrawn immediately.
£5 FREE vouchers can be found in a number of weekly / monthly magazines and via adverts on our social channels. tombola cannot be held responsible for magazines purchased that do not contain a voucher. 

How to claim:

New players

Register at tombola www.tombola.co.uk/freefiver/ 
Enter your unique code when asked
A £5 FREE will be credited to your tombola account
Play tombola games for free

Registered players

Existing registered or depositing players can redeem this offer as long as they have not previously claimed a code from a £5 Free or Everyone's a Winner promotion.
If you have an account with tombola, log in
Enter your unique code in the 'my account' section
A £5 FREE will be credited to your tombola account
Play tombola games for free

If you cannot see the section to enter your £5 FREE code then you have previously claimed a code and therefore cannot redeem this time.
tombola can choose to cease or change or withdraw this offer at anytime..

Promotional Prizes and Games

Promotional games are open to all registered tombola players and are subject to the general terms and conditions which govern tombola.co.uk and tombolaarcade.co.uk. tombola reserves the right to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control.

In the event that, as part of a promotional campaign or competition, we credit an amount to an account registered in your name, we reserve the right to reclaim any such unused amounts in the event that you fail to access or use that account during any period of six months. Irrespective of where players live in the world, tombola endeavours to deliver all promotional prizes and prizes that have been won to the prize winner's registered address destination or requested address. tombola reserves the right to offer an alternative prize of similar value (including a financial consideration) if it is either impractical or illegal to deliver the relevant prize to the player's relevant country.

Promotional Games and Guaranteed Prizes

In the event that a guaranteed promotional prize is shared each player will win a proportionate share of the guaranteed prize relating to their stake. Any player that completes their game in the required number of calls will receive the full jackpot amount. Jackpots are never shared.

In the unlikely event that a promotional game should malfunction or not run as intended, due to issues on tombola’s part, every endeavour will be made to rectify the situation.

No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.

In order for a player to win on a promotional game, a player must have bought into the game. 

Location Specific Promotional Prizes

tombola will specify if 'travel costs' are included in a location-specific promotional prize. If not specified as included, a winner must pay his or her own costs to the destination. tombola reserves the right to offer an alternative prize of similar value (including a financial consideration) if it is impractical for the player to travel to a location-based prize. In such cases, tombola will attempt to offer a similar type of prize at a location nearer to the player but tombola reserves the right alternatively to offer a financial consideration prize. In the event that a guaranteed promotional prize is shared each player will win a proportionate share of the guaranteed prize relating to their stake. Any player that completes their game in the required number of calls will receive the full jackpot amount. Jackpots are never shared

In-chat prizes

All promotional prizes and prizes that are won via an in-chat competition will be sent to the prize winner's registered address. The prize may be altered or varied at tombola’s sole discretion and substituted with a prize which, in tombola’s sole opinion, is a suitable alternative. There is no cash alternative and the Prize is not negotiable, transferable or returnable. One entry per household per chat competition. No entrant may win more than one prize per chat competition and cannot win more than 2 physical prizes per month. A physical prize may include gift cards, vouchers, chocolates, flowers, goody bags, etc.

Player Panel Terms of Use

Player Panel - Terms of Use

This page (together with the documents referred to on it) provides you with the terms of use on which you may make use of the “player panel”. Please read these terms of use carefully before applying to be part of the “player panel.”

By applying to be part of the “player panel”, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from applying to the “player panel”.

If at any point your account status becomes Self-Excluded or cooled off your membership will be terminated with immediate effect. We may modify or update these terms of use from time to time.

Intellectual Property Rights

tombola is the owner and the licensee of all intellectual property rights submitted via the “player panel”. All such rights are reserved.

You must not download, share or pass any information shared via the “player panel” community outside of the “player panel” community. This includes any text, illustrations, photographs, video or audio content.

If you print off, copy or download any part of the “player panel” content, you are in breach of these terms of use, your right to be part of the “player panel” will cease immediately and you must, at our request, return or destroy any copies of the materials you have made.

By submitting your comments, photos, and videos, you agree that tombola is able to use these as tombola sees fit/deems suitable such as within the “player panel” newsletters and on the tombola site, though we will not disclose any of your personal contact details in doing so. In submitting any content, you waive your personal rights to any intellectual property in relation to it.

Reliance on Information Posted

Commentary and other materials shared via the “player panel” are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any member of the “player panel”, or by anyone who may be informed of any of its contents.

Our Site Changes Regularly

We aim to update the “player panel” regularly, and we may change the content at any time. If the need arises, we may suspend the “player panel”, or close it indefinitely.

Our Liability

The Internet is by its nature an unreliable medium. Consequently you accept that the “player panel” is offered on an ‘as is basis’ and an ‘as available basis’. Whilst we take all reasonable steps to ensure that the process and tools used are properly functioning at all times, we do not warrant that this “player panel” will be un-interrupted, timely or error free.

The material shared via the “player panel” is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.
  • Any breach of the acceptable use policy by you
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the “player panel” or in connection with the use, inability to use, or results of the use of the “player panel”, any website linked to it and any materials posted on it, including, without limitation any liability for:
  1. loss of income or revenue;
  2. loss of business;
  3. loss of profits or contracts;
  4. loss of anticipated savings;
  5. loss of data;
  6. loss of goodwill;
  7. wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability, which cannot be excluded or limited under applicable law.

Information about you and your visits to our sites

We process information about you in accordance with our privacy policy. By using the “player panel”, you consent to such processing and you warrant that all data provided by you is accurate.

No-one aged under 18 or not resident in the UK or Isle of Man is permitted to join the “player panel”. If you are found to be under 18 years of, age or not resident in the UK or Isle of Man your membership will be terminated with immediate effect.

If members choose to interact using their real name or via other identifiable information they do so at their own risk. tombola does not take responsibility for anything that might happen as result of using personally identifiable information.

Idea submission

  • Emails will be sent to the email address provided when registering as a member of the “player panel”.
  • You agree and warrant that any ideas put forward are your own original work and do not infringe the rights of anyone else. If your idea is not your own work, (for example if you’ve had assistance from someone else or used someone else’s idea) you confirm that at the time of submitting the entry you have permission to use the other party’s work in this way and to submit it as an entry into the player panel. You agree to indemnify tombola against any claim that tombola has infringed the rights of a third party in using your entry in accordance with these terms of use.
  • All entries become the property of tombola once submitted.
  • tombola may use any of the ideas submitted to promote tombola, including, but not limited to, using the winning idea on social media sites, printed materials or on tombola website. By submitting your idea you consent to such use.

Competition

From time to time, tombola may offer to award a prize to the entrant that submits the best idea in response to a particular brief (a “Competition”). You will be notified in the email mentioned in paragraph 1 if a Competition is to take place. These terms of use will apply to any Competition (unless stated otherwise in the email).

  • The winning idea (s) will be the most unique and creative idea submitted in response to the brief before the closing date for submission.
  • The Competition will be judged by a panel of judges. The judges’ decision will be final and no correspondence will be entered into.
  • The prize for the Competition, subject to availability and these terms of use will be at the discretion of tombola.
  • The value of the Prize will be set out in the email
  • The Prize will be emailed or sent to the winner’s email address or home address (as provided on the panelists tombola account).
  • tombola reserves the right to vary the amount of the Prize which can be won. No cash alternative will be offered for any Prize.
  • Winners of the Competition may be invited to submit ideas for more than one brief but will only be able to win one Prize.
  • Winners will be chosen within 14 days of the closing date for submission of ideas and will be contacted by email within 28 days of being selected as the winner of the Competition.
  • Winner’s names will not be announced to the public.
  • tombola reserves the right to award a Prize to someone else if a winner cannot be contacted within 56 days of the winner being chosen, or is subsequently found not to have been entitled to win the Prize.
  • Ideas that do not comply with these terms of use will not be valid.
  • tombola accepts no liability or responsibility of any nature (to the extent permitted by law) in relation to the taking of any Prize or the availability of any Prize, or for Prizes lost, delayed or damaged.
  • tombola reserves the right to cancel or vary these terms of use and/or any Competition at any time by giving notice on via email.
  • The Competition is not a game forming part tombola.
  • All personal data provided to tombola will be processed in accordance with the tombola Terms of Use and Privacy Policy, and the Data Protection Act 1998. Personal data will be held and used by tombola for the purposes set out in these Terms and Conditions.

These terms of use do not prohibit tombola from offering the “player panel” members with opportunities to enter any additional prize draws that tombola may run from time to time. Any such competitions will also be subject to their own terms and conditions/terms of use, where applicable.

If you have any questions about these terms of use, please contact [email protected]

Links from our Sites

Where content contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those site or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Emails from our Sites

If you are accepted to the “player panel”, as a registered member of the “player panel” you agree to receive regular emails from the “player panel” ([email protected]). Emails received from the “player panel” are not in any way linked to emails sent from the tombola websites and are not subject to any ‘opt in’ procedures in respect of the tombola websites.

Jurisdiction and Applicable law

These terms and your use of this “player panel” shall be governed by and construed in accordance with the Law of the UK and the Isle of Man.

By applying to be part of the “player panel” and accepting these terms of use, you accept that any dispute under these terms of use arising out of applying to be part of the “player panel” shall be subject to the exclusive jurisdiction of the UK’s and Isle of Man’s courts and by application you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.

Your Questions

If you have any questions about the content which appears on the “player panel”, please contact the Player Panel Manager at [email protected]. If your query is about tombola or any of its games or services please contact us via customer service.

Social media competitions

The following Terms and Conditions apply to competitions hosted on Facebook, Instagram or Twitter where entrants must comment on a post to participate. By entering into a social media competition, entrants agree to be bound by the following Terms & Conditions: 

  1. No purchase is necessary to enter a social media competition.
  2. Social media competitions are open to UK residents aged eighteen (18) and over. However, the competition is specifically closed to employees of tombola.
  3. Social media competitions are open to entrants who comment on the post on the relevant social media tombola page (Facebook, Instagram or Twitter) on the relevant day and confirm their tombola username in the comment. The winner(s) will be chosen at random, unless otherwise stated, from the comments on the date specified in the post. The winner(s) will win the Prize mentioned in the post on the relevant day.
  4. Entries can only be made via the tombola Facebook, Instagram or Twitter page where the social media competition is hosted. Entrants must comment on the social media competition post in order to enter the social media competition.
  5. Only one entry is allowed per person in any one social media competition, unless otherwise stated. Multiple entries, entries after the closing date, incomplete, offensive and obscene entries will not be accepted and may be deleted.
  6. Only one prize may be awarded per household, per social media competition. 
  7. Winners will be drawn the day after each social media competition has been posted online, unless otherwise stated.
  8. Winners’ names will be made available on the relevant social media channel the day after the social media competition has ended. 
  9. Winners must claim their Prize within 30 days of being announced as the winner. 
  10. It is the winners’ responsibility to check whether they are a winner of a social media competition. 
  11. By entering a social media competition, you permit tombola to contact you on Facebook, Instagram or Twitter or via the email address you have registered in your tombola account.
  12. The Prize may be altered or varied at tombola’s sole discretion and substituted with a replacement of equal cash value which, in tombola’s sole opinion, is a suitable alternative.
  13. There is no cash alternative and the Prize is not negotiable, transferable or returnable.
  14. Winners agree not to sell, offer to sell or use the Prize for any commercial or promotional purposes (including placing the Prize on an internet auction site).
  15. To the maximum extent permitted by law, tombola and its related entities shall not be liable for any claims or actions of any kind whatsoever for damages or losses to persons or property which may be sustained in connection with receipt, ownership and/or use of the Prize.
  16. Entrants can only participate in social media competitions on Facebook, Instagram or Twitter using a tombola account in their name. Prizes will not be awarded where the entrant’s name on the social media channel and the name on the tombola account do not match.
  17. Accounts which are disabled, cooling off or self-excluded are not eligible to enter into social media competitions. Accounts whose status has changed to disabled, cooling off or self-excluded after the competition has ended but before the prize has been sent out are not eligible to receive a prize.
  18. tombola and you acknowledge that social media competitions are in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or Twitter.
  19. The promoter reserves the right to cancel, amend, terminate or temporarily suspend the social media competition in the event of any circumstances outside the promoter’s reasonable control.
  20. Your statutory rights are not affected.
  21. All entry instructions form part of these Terms and Conditions.

Bonus money

Bonus money and Free play prizes will be credited to your tombola account and cannot be withdrawn. Cash balance is always staked before bonus money. If you choose to withdraw before you have staked all your bonus funds, you will forfeit your bonus money.

You can use bonus money to play our games on both bingo and arcade, except tombola Roulette. If you have not deposited funds into your tombola account you will be unable to play our free game with bonus money 

If Free Plays are credited to your account, they will be used before cash balance. Once you have used your Free Plays you will begin staking real cash. Free Plays have a 7 day expiry.

If your account is suspended, you will not receive bonus funds. 

Chat game prizes

Chat Moderators (CMs) will run quizzes throughout the day. If you are the selected winner the CM will reward you with £1.00. On occasional promotions there may also be a £2.00 or £5.00 bonus prize available. The decision of the CM is final. You can only win a chat game prize twice per day and when you reach this level an asterisk (*) will appear by your username in the chat window. Each 24-hour period will begin at 4 am and the asterisk will then disappear.

Playmates

In order to qualify for the £20 playmates referral bonus, the person you have referred must spend £20 (not bonus money) on tombola before the £20 bonus is awarded. When a player who you refer registers and deposits on the site and you are named as their playmate, you will automatically qualify for a playmate bonus. 

See here for further playmate terms and conditions.

 

Birthday Bonus

Tombola may offer a £1 bonus to eligible customers on their birthday. Eligible customers may receive an email on their birthday. If you are invited to claim, you have 7 days to opt in via the landing page. Those who are invited and opt in will receive their bonus within a week. If you do not receive the email, unfortunately you haven’t been invited to claim.

Tombola reserves the right to cancel, amend, terminate, or temporarily suspend the birthday bonus at any time.